[Resolved]  MakeMyTrip India — complaint about redeeming of "mywallet"

Address:Chennai, Tamil Nadu

Despite repeated attempts i was unable to redeem my wallet balance of rs. 2156. The pop up that came up each time expressed inability to redeem due to an error.
Please note that i got a reminder at 11:11 am about mywallet bonus balance for rs. 1500 expiring on 31 january (Tomorrow).
I am writing this confident that you will refund the rs. 2156 which was not deducted from my account as was required.
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Mar 9, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2019
MakeMyTrip India Customer Care's response
Dear AnnuPhilip

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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