My friend and I went through an enormous trauma and pain while trying to take this journey from Rishikesh to Delhi (Invoice and details attached). First of all the bus was late by an hour at the bus stop. After the bus arrives we come to know that the bus is not the one which we booked for (RSI travels) but some other third class local sleeper(Crown - Images attached), on enquiring with the vendor as to what's going on he says you have to take this bus only or you can cancel the same. Standing in the middle of nowhere at 11 pm in the night we agreed to take the ### bus, but the bus driver leaves us. The vendor asks us to take a cab and catch the bus at Haridwar, we take a cab from our own pocket figuring out there's nothing else to do and board the bus at Haridwar, only to figure out 10 mins after boarding the bus that seats assigned to us are booked by someone else, and there's a huge argument with the other people who had booked the seats, the driver leave us in the middle of nowhere at 12 pm near Haridwar. Standing with my friend in the middle of nowhere at 12 pm in the night I tried to make an emergency CALL TO makemytrip only to figure out that your call CENTERs are closed.
First of all, refund my booking amount and compensation for the additional charges that we incurred at the last minute. Second, Remove RSI travels from your platform. Depending on your response I will decide If I need to take some legal action against both RSI travels and Makemytrip Was this information helpful? | 
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