[Resolved]  MakeMyTrip India — complete cheats

I would like to describe my experience with mmt (Which is in fact a huge brand name), provides worst customer service, treats customer like # once the payment is made. Lots of faults and bugs in their app and functionality which they dont care to accept as their mistake.
So, i made a booking for a hotel (Non refundable), due to some emergency situation i could not reach on that date, so instead of cancelling there was an option provide to modify the booking dates.
I proceeded with the modifying, no notification, no prompts were shown to me, directly booking was cancelled.
Its been more than a month now that am following up with cc of make my trip, no response, no call backs, no care for the issue raised.
Today wen i demanded to talk with the manager or some senior supervisor, i got a reply back that its my fault that i tried modifying the booking. So no refund or anything will be provided.
I lost like 10k behind this stupid mmt.