Address: | Gurgaon, Haryana, 122001 | Website: | www.makemytrip.com |
I booked a hotel for 1 day from 25th march to 26th march 2016 through makemy trip india. The booking was confirmed & paid all the amount in advance. But when we reached hotel, they did not allow to check in. The hotel people told us that they don't have any tie up with makemy trip & this company is a fraud company. We kept standing there at hotel from 8 pm to 10:30pm. We called 10-15 times to the customer care of makemy trip to reslove the issue. We also requested them to accommodate in some other hotel but no support from makemy trip was provided. It was one of the most embarrassing moment for us. This is absolutely ridiculous.This is highly unprofessional and is considered as cheating and fraud
We have to search some other hotel in the city & found one at 11:45pm .
I would suggest all never to go with makemy trip Was this information helpful? |
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