MakeMyTrip India — Date change for ticket - horrible service | |||
My initial booking was for Dec 23 and I tried several times to advance this to Dec 19, but I couldn't. I used the online option and I got a notification saying the Customer care will contact you. Nobody did and when I did, she said the tickets are showing as available but not able to book the ticket. I called the Airline (British Airways) directly and they said tickets are available in plenty and only makemytrip can make the change. BIG mistake using makemytrip and the cost is the same / lesser if I had used the Airline website. NEVER GOING TO USE MAKEMYTRIP again. Horrible user experience. Reference - NN[protected] Was this information helpful? | |||
|
MakeMyTrip India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8079
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Greetings from Make My Trip,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked and found that you have spoken to our call centre team and they have advised you the charges for Date Change. If you still have any query do let us know so that we can contact you on Priority.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care