MakeMyTrip India — Date Change of International flight ticket not done

Address:Gurugram, India

I made a booking for a return journey from Melbourne to Bangalore form my corporate account of MMT, (myBIZ), and had to change the date of the return journey, I made several attempts on the MMT website, where the money for the date change got deducted but the date change never happened. As there was no support options, I was forced to go to MMT facebook page and raise a complaint, and I was told to pay through a link, which I paid (Rs.36000+), it has been 48hrs and there has been no response from MMT nor the dates have been changed.

Booking ID NN[protected]
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MakeMyTrip India customer support has been notified about the posted complaint.
Sep 20, 2022
Updated by Sanjay Sharma
They are further asking for 17K (total of 54K) for date change, when the total cost of the return ticket booked as on today is less than the price i am asked to pay
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