[Resolved]  MakeMyTrip India — deduct money but not booked hotel for me

Address:New vankarvas ,at bavla, Ahmedabad, Gujarat, 382220

Hello sir I make hotel booking online by mmt hotel name is oyo zinhos and paid advance money 2190 rupees but when I went at hotel for checkin there is no booking for me I complained again again in mmt helpline but they didn't help me I want my money back I have hotel voucher which provide by mmt so Los help me I need my money back kindly do as possible
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Jun 25, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
MakeMyTrip India Customer Care's response
Dear Girish,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
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