MakeMyTrip India — Deduction of convenience fee in flight cancelled by Airline
B
balram07
from Faridabad, Haryana
Feb 12, 2022
This has reference to my booking ID NF2VVTBN6DJOF1UA5991 for Ranchi-Delhi Go first flight scheduled for 7-2-22
The flight was cancelled by airline and full refund was given, but Make My Trip has deducted a convenience fee of Rs580/-, which is unethical as booking was not cancelled by me.
I would request MMT to refund the amount at the earliest.
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment