MakeMyTrip India — Deduction of Convenience Fee three times for one booking
G
ghosh1391
I had booked flight from Hyd to Male, it was connecting flight via Mumbai. The Flights got cancelled by the airline itself not us. For refund we had to follow up 4 months but did not get any single response over mails. Customer call number is waste it never connects. We had to raise complain in Fegal forum where we lost amount 6000 for the Fee. We got the refund finally but after dedcuting 2400/- convienice fee which they told they will refund after the whole refund process gets completed. And after that noone is responding over mail over call no where . Flights were cancelled by Airlines, we struggled to get refund of 80K amount for 3-4 months and they deducted 2400 for single booking . Never going to make anyy booking from this site. Just Pathetic!
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