[Resolved]  MakeMyTrip India — Deficiency in service poor response to complaints made

Address:New Delhi, Delhi, 712258
Website:www.makemytrip.com

My Grievances: Reference ID:[[protected]] : Booking Id - IN1602B9S151985
1. As per the terms I was not expected to pay any entry fees for any visit, but I had to pay entry fees at Ross Island since no MMT representative was available there and i had to pay from my pocket.
2. No MMT Representative was availabe at Neil Island to receive us and we had to wait for almost half an hour in sun without any information.
Every time vehicle was proivided after 5-7 calls and no initiative was taken by your Andaman/Port Blair counterpart to provide services in time as per the itinerary framed by you resulting into loss of my time and inconvinience to my family and kid.
Local sightseeing at POrt Blair was fixed for MOnday although it must be known to you and it is your responsibility to check that all monuments/places are closed on Mondays.
Aseem Kumar Mishra
3/4, 11:24am
Aseem Kumar Mishra
I want a definite conclusion on above issues.


Aseem Kumar Mishra
3/4, 11:25am
Aseem Kumar Mishra
including Mr Kuldeep (Port Blair)/ Mr Pandi (MMT Port Blair) who were so rude and caused me mental torture during my stay at Andaman.
I call upon you to compensate / refund appropriately for above inconviniences caused.
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Aseem Kumar Mishra

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have found that our concerned department is handling this case. Please be assured that post validating your concern they shall take this matter to closure on priority.

Assuring you best of our services.

Team-MakeMyTrip Care

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