MakeMyTrip India — Delaying compensation for service not provided

Booking ID: NH[protected]. Request ID is[protected].
My complaints regarding my stay at Regenta Central, Candolim, Goa has not been addressed
Ms Charu, Mr. Imang, Mr. Mayur are avoiding calls now after delaying the issue unreasonably .
Floor manager was requested to call back and was promised a call back in 5 mins . Kindly check call records with Mr. Umang . Mr. Charu was unprofessional and I compassionate with my issue
Which was regarding hygiene at the property . Two nights have been spent in this place and was promised a compensation for the same by Mr. Mayur on records, however now he is only sorry and avoiding calls and no one has called yet to discuss the issue to resolve it .
Request immediate resolution failing which I will escalating this issue further after completing my trip with professional legal advice . We will spent whatever it takes to put things in the right perspective and such harassment and miss selling is stopped or at least reduced .