[Resolved]  MakeMyTrip India — demanding extra payment more than package

Address:Agra, Uttar Pradesh, 282002
Website:make my trip

Hi ‎
‎ i am taken quotation from representative and explain
That please make a two package in one package 2 aduit
‎1 kid (10 year) and 1 kid (1 year) and second for 2 aduit ‎
Because we have gift card and only 3 card is used in one ‎
Transaction so please make two package ‎
They give me above quotation yesterday in inr 143, 167 for 6 traveller (S) inclusive of all taxes
Fri, 4 may'18 to tue, 8 may'18 and give me two ids ‎
‎1.‎ in1803b4s4653827 ‎
‎2.‎ nl[protected]‎
And says me please done payment todays your package is ‎
Done after discount 131669 ‎
We done 50000/- in one id and 25000 in second one
Today when we says we ask that why the amount is ‎
Not decrease of my done payment she says ‎
That there is two packages charges one for (Flight & hotel)‎
And second for car is separate ‎
I am ask that in your packages there is car detail and also ‎
Show all detail in packages so why i am pay extra ‎
She says this is not include in your packages ‎

This is cheating and fraud done by make my trip
Representative and make my trip with me ‎

Please see my issue and resolved my issue asap
Otherwise we are taken serious action on this ‎
This is fraud and cheating which is done with me
Because make my trip take extra charges with me ‎
After we done payment and increase amount ‎
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May 5, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
MakeMyTrip India Customer Care's response
Dear GxnitinBansal

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
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