MakeMyTrip India — Denying Of Medical Reports For Refunds

Address:

Durgapur

The passenger Arnab Sardar found stones in Gal Bladder to the medical reports of the Asian Institute of Gastroenterology. He can't travel on this flight from Hyderabad to Durgapur due to an emergency the booking id of the flight is Booking ID
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Customer support told and advised me to cancel the flight usually and this gal bladder problem is not a big problem at all. They all said in their policy medical emergency refund will be initiated if someone is an illness and also related to death.

I would be happy if I got my refund fully.