[Resolved] MakeMyTrip India — dhanajaya travels hyderabad... assured refunding not done... | |||
From dhio research and engineering pvt ltd we booked a bus ticket for mr. Sathyanarayan rao, mob # [protected]from hyderabad to kakinada in dhananjaya bus on 12 october 2017. The bus departure time from afzul gunj was 9.00pm. But @4.42 pm on 12th oct 2017 i recieved a call from [protected] and he requested me to come @11.00pm to afzul gunj to board the bus. I asked him "when it will reach kakinada?" he said "at 9.00am onwords" Then i told him that i have meeting @[protected]@8.15am. Imeediately he disconnected the phone. Then i tried on the same number but no one recieved. Then @4.47 pm some one called me from [protected] and told me that they will cancell the ticket and full amount will be refunded. Then i agreed to cancel from dhananjaya travels end. Then i got a ticket cancelled message wit refunding amount rs. 0 Immediately i visited dhannjaya travels afzul gung and called on [protected] for the clarification. Mr. Ibrahim owner of dhananjaya travels recieved the call and assured me that rs. 655.00 will be refunded in seven days. I have that conversation record for the proof. Please let me know the status of refund. Till today no response from both make my trip & dhananjaya travels. No refund from dhananjaya travels. Shall i move to consumer forum?? Was this information helpful? | |||
Dec 8, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 MakeMyTrip India Customer Care's response Dear snr2005, We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - • Booking id/ Alternate number or number entered at the time of booking • Correct Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Please find the below details:
· Booking id: ID NU[protected]/Mobile No.:[protected]
Regards
Sathyanarayan Rao K G