[Resolved]  MakeMyTrip India — did not honor car service booked

Website:

www.makemytrip.com

I had booked a car trip on 29th sept. "makemytrip booking id: nc[protected]". How ever it was never honored by make my trip and i had to pay almost double the amount to another travel agency (Rs. 5217/-)

When i registered a complaint (S[protected] and[protected]. It was closed with out giving the resolution to the problem. After multiple calls they agreed to pay the difference amount. However as of 23rd oct 2017 they ended up paying only rs 966/- (Screenshot attached)

Below is the ref mail
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11th oct
Prakash tiwari
Prakash tiwari
Dear customer,

Greeting from make my trip!


We are extremely sorry for the inconvenience for the same. New fare difference.
Inr 1266 will be borne by make my trip.
Kindly wait for some time loss amount is pending for approval.

Thank you for contacting make my trip.

Regards
Makemytrip.com
Toll-free number [protected]
Mail id :[protected]@makemytrip.com
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Please help

-theophin