May 05, 2022
Updated by samhita kandikuppa I registered a complaint against MakeMyTrip earlier as well regarding ticket cancellation refund issue
As i am supposed to get 514/-
Then I got a mail from make my trip saying "Your complaint has been forwarded to MakeMyTrip India Pvt. Ltd. customer service. You should receive a reply from the company representatives within several days.
Please login to your account to view and update the status of your complaint.
To view your complaint on ConsumerComplaints.in click here
We sincerely hope your issue will be resolved as soon as possible!
Kind regards,
ConsumerComplaints.in Team
We are here to help"
ID - 3181760
Then next day on i again got a mail saying "Dear Consumer,
We are really sorry for the inconvenience being caused to you. Kindly share your contact details with us. So our executive reached you shortly.
Regards,
Team Support"
So I mailed them my contact number
Then next day I got a call from company regarding refund issue
I talked to an agent and he said you will get your refund very soon and he guided me step by step to get my refund,
At first he asked if I am an sbi account holder ? I said yes
Then he said that go to yono cash then go to atm and then enter amount of 20000 and enter transaction number I will get from sbi
Then 20000 got transferred to their account
Then I asked him how and why my money got debited from my account
He said you will get entire amount with refund shortly
And from then onwards I tried calling them but nobody answers that number
It says switched off all the time
I am cheated by make my trip again.
All this happened on 1st may 2022
From then on wards in am in tremendous stress
I didn't got my refund and lost 20000
Please I need my 20000 back
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