| Address: | Faridabad, Haryana, 121008 |
| Website: | www.makemytrip.com |
Dear concern
Crm ref id:[protected]| booking id: in1706b5s4222875
Very bad experience on very first day itself. Requested 20 times to take care all the things. Same thing happened, which happened in last dubai trip.
Problems / harassment faced during tour:
1. Tempo traveller was in so bad condition, took whole day to reach kanyakumari late evening.
2. New traveller was arranged by buddies, supposed to reach in the 1st day evening, as we had plan to go to some point at 5 am to see sun rise. Whereas vehicle reached to our hotel around 7-7.30.
3. Kanyakumari - hotel temple citi. People were so ruthless, non-sense, behaved so weirdly and used absurd language.
4. For 5 families only 4 rooms were there and straight away said we don’t have any room & given no extra beddings firstly. Then the moment other family came, they offered the new room.
5. We only know how we managed for one more room & that too thy gave in other hotel and not where we booked. So embarrassing at 9 pm standing out.
6. Then at dinner, buffet was booked, however they denied and said only ala-carte can be given and that too limited variety, and so bad taste. And so do the breakfast, with just 3-4 options with no taste. Coffee tea chargeable.
7. Then at rameswaram hotel pearl residency, same things, no extra beddings, dinner arranged only for 10 people, & horrible in taste.
8. Then at madurai hotel north gate, rooms offered to families with twin beds, denied to have more rooms. After having long fight and debate then sudden double bed room appeared from somewhere.
9. Only with this madurai hotel food was excellent and excellent services.
Whole family was there, elders seniors citizens kids and it's so embarrassing that after paying all payment and money in advance at one go, we got this pathetic service.
I seriously need a compensation claim on all the things had happened and harassments my whole family faced. Seriously overall a very-very pathetic experience.
Sushant dutta
[protected]
Was this information helpful?
Post your Comment