MakeMyTrip India — Double debit from account for flight booking

I booked a round trip flight from Hyderabad to Kolkata on 10-Aug-2021. While booking, the first transaction failed. I tried to book again and the second time the booking was confirmed.
On checking my account statement I noticed that the first booking deducted the amount of INR14942. The second booking amount was INR 15692 which was also deducted.
It is close to impossible to get a makemytrip agent to speak to regarding any concerns. All their toll free numbers just redirect to the website and there is no option on the website to raise complaints.
Attaching my bank statement for reference.
My booking reference is:
Booking ID -NF[protected]