MakeMyTrip India — Driver charged extra cash for driving

Hi,

Single lady with a broken arm was travelling alone on the below ride. Driver Sunil took advantage of this and refused to take the regular route and was insisting on taking an unsafe route. While the passenger insisted on taking the regular route, the driver forced customer to pay additional Rs 250.

Driver had also come 10 mins late for pick-up. So the passenger was forced to pay additional amount in order to not miss the flight.

Please take this complaint seriously and act against the driver. Also please initiate refund towards this.

Booking: NC[protected]