[Resolved] MakeMyTrip India — dual payment

aasarma

from Vepagunta, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh

Booking id: nl[protected]
On 26.12.2018 for my pearls of europe trip, i have paid an amount of rs. 56, 000 through hdfc credit card. When i got a message that the payment was failed, i made another payment for the same amount. But both the payments were debited from my account. Kindly verify and credit one amount to my account.

A. Aja sarma
Ph: [protected]

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Feb 28, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

MakeMyTrip India Customer Care's response Hi aasarma

Greetings from MakeMyTrip.

In reference to your concern, we have validated the details and found that an amount of Inr 56000/- was charged only on 26-Dec-18 towards a confirm holiday package booking - NL[protected]. There is no other amount was charged by MakeMyTrip. If in case it is still reflecting in your account as debited and not reversed back, request you to please check with your bank for the same. We thank you for writing to us.

Regards,
Team - MakeMyTrip Care