[Resolved]  MakeMyTrip India — due to improper ticket cancellation portal

I have booked ticket by make my trip.
And I have to cancel the ticket due to some reasons. I tried with the link provided In the WhatsApp but it is directing me to a new link I have tried to chat with Myra l have provided her my details but nothing useful it says there was no booking. I lost around 1k rupees with this I need support how could such a reputed website irresponsible about the portal
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Aug 2, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
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