[Resolved] MakeMyTrip India — fake hotel booking and no intimation for 2 weeks | |||||
I booked a hotel from make my trip and received confirmation mail for the same after deduction of full payment and i received a call after 15 days starting my booking is not confirmed and person over the phone behaving very rude on top of that. When we directly called the property, the owner said we don't entertain makemytrip at all. I feel cheated. Also as a compensation they are offering a property which is half of price than actual booking Was this information helpful? | |||||
Dec 28, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 24, 2017 MakeMyTrip India Customer Care's response Dear Sudha ChandaniGreetings from MakeMyTrip! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, in reference to your complaint, we have tried looking into your concern however, unable to fetch any details as few important details are missing. We request you to please provide below details so that we can check and resolve this amicably: • MakeMyTrip Booking id. • E-mail id/Mobile number entered at the time of booking. We thank you for writing to us. Regards, Team-MakeMyTrip Care | |||||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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