MakeMyTrip India — False commitment | |
Booked Wood palace hotel, Kodaikanal last week in make my trip and the amount was deducted too. When we reached Kodaikanal with family in the night. The hotel people denied to give rooms as they were telling no rooms available. Contacted makemytrip customer care, they were not able to do anything. Then with the family & small childrens roamed the city in the mid-night & found a hotel around 1.45am. This incident spoiled my entire trip to kodaikanal. Very very poor experience from make my trip & the hotel people. Moreover, make my trip customer care people (Farhan, Vishal & Syed) assured that the y will give 3000rs worth Voucher as a compensation, but today no amount received. Regarding this approached customer care many time no response. So pls don't believe them. They give only false commitment. Was this information helpful? | |
MakeMyTrip India customer support has been notified about the posted complaint. | |
Add a Comment | |
39%
Complaints
8078
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment