[Resolved] MakeMyTrip India — false promise and overcharged

Aanchal uppal

from Delhi, Delhi

Address:	New Delhi, Delhi, 110092
Website:	MAKEMYTRIP.COM

I have booked there european dreams package for 6 lakhs and they promised us 11 days and 10 nights but they gave us a flight which landed in paris around 5 and we reached our hotel around 7 and they said we said 11 days so reached here around 7 this is included. They had their commission fixed every where so they misguided us and asked us to buy tickets from places where they have their commission fixed in switzerland rhien falls and mislead us and didn't tell us truthfully about the exactly what all we do with these tickets. They took 5.88l and i got a mail and message that i have cleared my balance then suddenly they started asking for 29k more. And their customer care executive says go complain anywhere we don't care.

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Aug 18, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2018

MakeMyTrip India Customer Care's response Dear Aanchal uppal

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing. We are unable to find out exact concern or issue as complete details not provided on the review.

Please provide us with the following details: -

Booking ID or
Correct Email address/mobile number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care