MakeMyTrip India — Flight booked on wrong dates

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	makemy trip

Hi,

My booking id is nf[protected].

Problem statement: i have booked flight of 1st feb 2017 from delhi to port blair but unfortunately due to ui bug of make my trip flight booking have been made of 3rd of feb. i have booked 4 tickets through mmt (me (rahul bhardwaj) and my fiance (swati sharma))
Of-cource i am not the fool one who booked the ticket of my fiance for 1st feb and my self for 3rd feb.
Still i am not able to see my trip details either in your website and also not in the app. too many problematic things at your application end.

I have done this booking[protected] approx 2:30 pm.

After that i didn't got any email or sms regarding this booking.
I tried multiple time to call customer care executive but its always keep busy. some one pick the phone after 2hrs later and told me that due to some technical glitch currently we are facing issue please contact us after 3 hrs later.

Then after 3 hrs later i make a call to make my trip and spoken with kaushal.
On a first note he is refused to take the responsibility of make my trip but after my request he is forwarded the request to concern team.
Follow up id is mention in the subject line.

Note:after doing more than 1 hrs of testing in night i found the ui bug on make my trip app.
Attached video is shows how your ui is not loaded completely in meanwhile if some user click on your ui then date selection mismatch happen.

Again i call with customer care executive and he told me to wait another 24 hrs. i am trying to say that see the video and resolve on priority basis but they told me that this is your mistake and only you are liable for this
We have no any right to take your video.

Please help me to resolve this issue
I want to reschedule to 1st feb 2017. i have raised the complain from y and still its not resolved.
Also who is responsible to paid the amount of flight amount difference (if occurs).
Because this is pending from make my trip end and if flight of 1st feb going high who take the responsibility. as its going delay from make my trip end.

Very pathetic support.

Please see the both video.

Thanks.