[Resolved]  MakeMyTrip India — flight booking with increased fare than fare communicated

Address:

North 24 Parganas, West Bengal, 700056

Dear sumana,
I strongly deny to pay following amount

In1b[protected] amount due 4, 387.00 inr
In1b[protected] amount due 4, 813.00 inr
Please note chronology of booking incident
1. I was trying for booking return flight ticket from kolkata to bangkok and bangkok to phuket on 16.01.2019
2. You called me and extend your help for booking. I told you to call back at 12 pm
3. You called me and we discussed about various option of booking.
4. You told me that return flight ticket from kolkata to bangkok (04.06.2019/09.06.2019) will be around inr 106000and bangkok to phuket (04.06.2019/08.06.2019) will be around 26000. Later you told that since one hour elapsed so fare revised to around inr 107000. I accepted the same and you send me booking id with payment link. Since, i was at remote location which was intimated to you and so payment was made after returning to hotel. Payment was made as per booking id and link.
5. On 17.01.2019, you called be and told that since payment was made at late hours so fare for one passenger was increased by around inr 3500 for kolkata bangkok return flight and there was not change in bangkok phuket return flight. I was doubtful about how fare of one passenger can be increased. You explained that after issuing of ticket for 8 passengers, inr around 3500 was short for one passengers which need to be paid. You also told that on your (Sumana) risk you are issuing all tickets. I accepted to pay inr 3500 and told you about my inability to pay before 11 pm on 17th jan as i was travelling. You accepted and explained that since all tickets are issued to no additional payment will be there.
6. After retuning home i found that i have to pay increased fare for both booking id and amount is around inr 9200 which is not as per your confirmation. I am not in a position to pay all these excess fare. Booking amount via makemytrip portal was much less. You have not even called me that fare for both id has been changed.
I think this is one type trap and i am the victim. There are two options. A) issue my ticket against payment of around inr 3500 b) refund me.
Please decide for which option you will go. I want resolution by tomorrow as i have to finalise hotel booking and other itenery.

Waiting for quick response

Regards
Saroj kanjilal
[protected]