[Resolved]  MakeMyTrip India — Flight ticket Refund got mishandled by MMT

I had booked flight from (Spice Jet) tirupati to delhi (Connecting Flight via Pune) and bokked multi city flight in return from (Indigo) Chandigarh to chennai (Connecting flight via Bangalore)... I have received mails and messages from Indigo Airlines stating flight has been cancelled due to operational reasons. I had a check on their website regarding the PNR status and hence found i can avail their full refund program by which i had option to opt for their PLAN B flight cancellation.

Finally i had requested make my trip for refund on the same but these guys have mentioned the refund was raised for spice jet .. which i had completed my journey ... the actual thing was i have raised refund request from indigo.

I chose to submit my proof of refund from indigo customer support chat, mails and message proof to MAME MY TRIP but found that proof of cancellation and refund status can only be submitted for the spicejet flight from tirupati to delhi... worst ever service really pathetic one... couldn't even find a way to contact their customer support .. MYRA chat bot is the worst ever thing of MMT

Proofs attached !!! Big 👎🏻 to MMT 👎🏻
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Feb 28, 2022
Complaint marked as Resolved 
Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Jan 17, 2022
Updated by Mohammed Arshaan A
Claim from makemytrip got rejected and MMT stated that it was declined by INDIGO airlines and I have INDIGO Proof attached saying the amount got credited into MMT account .. This is something ridiculous service from MMT

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