MakeMyTrip India — For the recent trip to Rajasthan , I had been scammed with their reservation

Address:MMT

Recently i travelled with my partner to Rajasthan ( Jaipur, Jodhpur, Jaisalmer). Apparently the hotel they booked and provided was below average and didnt meet any of our expectations. The major things like cleanliness, women security was not met by them.

I had raised a complaint against them in MMT, although they did not mind to resolve it .

I spend quite a lot of money and we had to book another hotel to stay at Jaisalmer. Even after complaining multiple times, nothing changed.
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I did not stay there for the second day as i felt the place really unsecure to stay, we had to pay from our pockets to get this resolved . I want refund for the extra day that i had to rebook. I tried contacting the MMT customer support multiple times and yet no resolution has been further

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