[Resolved] MakeMyTrip India — fraudulently charged extra payment

Tushir Aggarwal

from Gurgaon, Haryana

Address:	110085
Website:	www.makemytrip.com

I made a hotel booking on makemytrip and total amount of rs.6132 was shown to be paid inclusive of everything.
But after the payment rs. 6880 were deducted from my account.
Even after raising the complaint nothing is happening. They do not respond on customer care. Only ask to send in an email. They also marked the complaint resolved on their own without providing any resolution to me. I again opened the complaint but no response yet. I also raised the complaint on social media but still no response.

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Jan 26, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

MakeMyTrip India Customer Care's response Dear Tushir Aggarwal,

We were looking into your concern but have found that a few important details are missing. We are unable to find out exact concern or issue as complete details not provided on the review.

Please provide us with the following details: -

Booking ID or
Correct Email address/mobile number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care