MakeMyTrip India — Gift card Fraud

Address:

Delhi

Hi Team

I have a Holiday Voucher of Make my trip of 12000/-which has a validity of 12 months, due to some technical glitch the Pin of the card got reset, i have provided them with all the required purchase documents and they have checked that the card is not used, despite of that they are not allowing me to use the card as per the policy .

What should i do

Regards

Smita Parikh