[Resolved]  MakeMyTrip India — heavy amount charged for hotel booking

We booked the byke old anchor hotel goa from mmt website for rs 47000 from 25th dec to 29th dec.
But later we got to know that the hotel itself is offering a package of 30000 rs for the same dates.
We tried to cancel the booking through mmt.. But it showed that booking cannot be cancelled.
It has costed us rs 15000 more.
Kindly refund rs 15000..
More to it no other benefit of sight seeing and pick up drop is given to us.
Kindly solve the issue
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Feb 8, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
MakeMyTrip India Customer Care's response
Dear Ambika Walia

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.
Team-MakeMyTrip Care
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