[Resolved]  MakeMyTrip India — holiday booking

We have experienced a lot of wonderful tours outside india too with the help of makemytrip services like mauritius, singapore, dubai. Now we need your help & support to make our this tour of “bali, indonesia” good too which is having reference # nl[protected] booked for a period from 15th sep 2019 to 23rd sep 2019.

Here, escalation point is that same service provider i. E. Makemytrip is providing same services at different prices. The package (It is having roundtrip flights, hotel stay & a single sightseeing) which i have booked today on dated 24th mar 2019 costs me inr 55564 but when i am looking the individual rates for flights then that cost me inr 34498 (Pfa 1st snap fyr) & hotel stay cost for 7 nights is inr 5328 including taxes (Pfa 2nd snap fyr) which means makemytrip is charging me 16k extra for the same services for the same period. This i believe is totally unfair to not only with regular but with any customer as nobody looks for package for higher cost.
Was this information helpful?
No (0)
Yes (0)
May 3, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
MakeMyTrip India Customer Care's response
Dear James,

Regret the inconvenience!

In reference to your complained, as discussed over the phone, online prices may differ on other website when you search the standalone hotel.

Unfortunately, no refund is possible in this case

Regards,
Team- MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8085
    Pending
    0
    Resolved
    3069
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information