[Resolved] MakeMyTrip India — holiday package cheating
A
Aman26198
from Darbhanga, Bihar
Dear sir,
This is really very ridiculous on mmt part.
Yesterday i recieve an email saying that the remaining amount for my booking is rs 26021, please find the email attached.
I paid the amount and the interface said nothing remaining for this booking... Snapshot attached.
Again i am forced to pay extra amount.
I want to escalate this matter and would like to file this.
Thanks
Aman arora
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 30, 2018
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
MakeMyTrip India Customer Care's response Dear Aman26198
Greetings from MakeMyTrip!!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, while validating your case we have found that, travel date has already passed and our concern team has clarified you about the pending payment issue. We have reason to believe that your concern is resolved. Apologies for all the confusion due to some technical issue. We thank you for writing to us.
Assuring you best of our services.
Team-MakeMyTrip Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment