MakeMyTrip India — Horrible Customer Service Experience

Address:Gurugram

I am extremely unhappy at the poor service of MMT and plan to sue this company causing me mental harassment and inconvenience while travelling with my family and ruining our overseas trip to India.

I twice made booking recently for stay at hotel Radisson Blu Greater Noida
and both time it failed due to a technical glitch at their end initiating an automatic refund which I never requested. Not only this the deficiency in service by MMT caused me extreme harassment and inconvenience. They charged me both the time on my international credit card in full thus blocking the funds which I needed to use on my trip. I am now told that the refund can take up to 12 business days to show on my account . I will be contacting appropriate authorities in India to initiate an action against this company. They have zero customer support. PLEASE STAY AWAY USING THEM.
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8089
    Pending
    0
    Resolved
    3069
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information