MakeMyTrip India — hospital instead of hotel

Website:

www.makemytrip.com

I along with my business partner lanaded from malaysia to cochin on 29/10/2017 in search of nearby hotels i found vrindavan retreat around 5km from airport worth of 1780 inr, i went ahead and booked this hotel then somehow i managed to reach there which was almost 12km away from airport cab charged me 1500 inr, after we reached there we couldn’t find anyone around it was complete remove area non of villager nobody was around all we could see at the gate that it was ayurveda hospital we had our train at 18:00 same day so we thought we will get fresh n up and leave after our lunch but unfortunately we where suffering from our hunger and trying to get any vehical there wasn’t any network neither uber could have reached there, then we walk down almost 2km and we found a small loudge he charged 1000inr for us to get shower and no food well we left after shower and got a broken bus but was enough to drop us in city. Since 29/10/2017 i am trying to contact mmt and getting there replay as well hemant kumar sharma was the one how was dealing with his case he said he will provide me hotel voucher for pune he gave me 2 options of o hotel and the aurora tower i confirmed he can proceed for aurora towers but i didn’t get any confirmation yet today i’ve my train to pune tomorrow i’ll be reaching there still i hope am not booking any hotel what if i receive confirmation after i book hotel all i can say that this is very disappointing behaviour am facing from makemytrip well i want to upload all the conversations from mmt and my bus condition unfortunately i can upload only one can even attach the expenditure receipt which was around 4000inr well it’s not just about money it’s about the hassle we faced not able to upload all the chat and hospital pictures due to large in file