[Resolved] MakeMyTrip India — hotel amenities

Bhaskar khamkar

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421202

I am from Mumbai and I booked hotel from makemy trip hotel name Spot on 41887 shyam palace, sarita vihar, New Delhi booking id NH2P[protected] from 1st July to 6th July 2019 and I paid all booking amount also. but they refuse to provide me aircondition room, TV, Wifi. I show my booking ticket then also he refuse then I call makemytrip customer care from today 12.30pm onwards but no reply. I Mumbai to Delhi for work but today I wast my time for hotel chakkar.
Now I am not believing in hotel online makemy trip. I got bad experience.

Now I request and try to help me to provide aircondition, TV and wifi room and my today I lost my day charges Rs.1000/-

Thanks

Bhaskar khamkar
[protected]

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Aug 12, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

MakeMyTrip India Customer Care's response Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip