MakeMyTrip India — hotel at siliguri

Address:Whitefield, Bangalore, Karnataka, 560066

We had booked hotel
Hotel suktara international’s siliguri
Booking ref nh[protected]
The room condition was very bad, with pan stains on wall & stained linen
We refused to accept the room & hotelier shown alternative rooms which was of similar nature
We refused to stay & called makemytrip for cancellation & refund, the call was for an hour and they didn’t accept to refund..
We would like this to be addressed & refunded
We booked other hotel after looking at the room.
Ramesh ba
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I did booking almost a month ago for 24 & 25 nov, but when I reached at resort near surat they said they don't accept any kind of online booking, MMT's system can't even detect whether we checked in or not. Infact we paid 4 times amount to the same resort for getting rooms as we were not having any other option, but mmt refused my compensation.
Yesterday on 1.12.19 I claimed myreards points of 8000 for puma vouchers which has still not been emailed to me.

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