[Resolved]  MakeMyTrip India — hotel booking at shirdi

Address:400005
Website:make my trip

Date of incident 13 oct 18
Sunny rajkhowa
Sir/madame i have tried to booked a hotel in shirdi in hotel malhar palace from 15 oct to 17 oct 18. Each time i tried to pay the money online it was showing some problem but when i called up the hotel they said that room has been booked in my name but no message came in my mobile about the booking and the only messages came is the money has been deducted from my account that also 4 times
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Nov 16, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
MakeMyTrip India Customer Care's response
Hi Sunny Rajkhowa,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Comments

Regret to infm you that, i have bookeda ticket from my mobile app train ticket from Nizamabad to Tirupati. I have recd the payment acknowledgement but i didn't received the train ticket details. Pls send it to this mail id
Thks
G Rajgopal

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