MakeMyTrip India — Hotel booking at Tirupati - Fraud | |||||
I had booked 2 rooms (Delux Non A/C) for 2 nights at Vaibhav Residency, Tirupati for December 15th-17th 2015. The transaction date is November 11th 2015 for INR 2, 442. I had booked the hotel after looking at the photos online. However, when I reached there, I was shocked. The location was at a shady place. The building had no lift and we were allotted rooms on the 3rd floor. The rooms were stinking of cement and cigarette buds. The rooms were dirty and nothing like the photos online. WE DID NOT STAY THERE. We have been duped by makemytrip.com. We expect a full refund of our amount Rs 2, 442 plus compensation for the mental stress we faced. We have booked online on tripadvisor and other websites and never faced any issues. I advise everyone to never book using makemytrip.com. Extremely disappointed with this pathetic experience. Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
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