MakeMyTrip India — hotel booking borgos

Address:

Kamrup Metropolitan, Assam, 781009

I did a hotel booking through makemytrip for 7th march for stay at kaziranga, but due to the problem of coronavirus, we were not able to take this trip. Even in the local news channel it was shown that a foreigner who was tested positive with coronavirus had visited kaziranga and hence even kaziranga festival got cancelled. I have asked makemytrip for a date change or cancellation or credit the amount to my wallet but they are not taking up the matter n saying the whole amount will be forfeited. I’m a salaried person n for me 15k is a big amount. I need justice for this. Request if you can do something about this