[Resolved]  MakeMyTrip India — hotel booking but no confirmation

Address:East Khasi Hills, Meghalaya, 793006

Yesterday i booked a hotel at the lytton hotel kolkata. While in the payment process, after entering the otp for payment, a message prompted saying 'internal error occured. Click link below to try again' but when i clicked it led back to the home page. When i checked my bank account, the amount was withdrawn from the bank but no confirmation or booking id message received. Kindly resolve this issue at the earliest
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May 31, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
MakeMyTrip India Customer Care's response
Dear Bbdd,

Regret the inconvenience

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience.

Please share the booking ID so that we can assist you further.

Regards,
Team- MakeMyTrip Care
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