[Resolved]  MakeMyTrip India — hotel booking in ooty on 13.8.2017 no refund

I booked hotel for 13.8.2017. My booking id: mhs141218. My mmt received my payment and even after that it was in unconfirmed status. When we went the hotel directly for checking in we're shocked. They said mmt had to pay last 3 months booking amount to them after that only they will take any new booking from mmt. Mmt cheated me by sending message as booking accepted from hotel end. Fraudulent activity from such big popularity i never expected. Finally we searched nearby hotels and found one hotel with higher budget without any options left since it's a peak time. I immediately called mmt customer care they said refund will be initiated. But after than every time i'm calling them always it says high traffic etc and cut down automatically. The worst customer care support. Even after 8 days still i didn't receive any email or my refund from them as i frustrated because of those fraud activity i thought to share my experience here. Don't book in their site since they are not assured even it displays as confirmed.