MakeMyTrip India — Hotel Booking not confirmed by ITC Hotel

I did my booking from Make My Trip India for ITC Kohenur Hyderabad on 24th Jan and did full payment online and I have received an email confirmation from make my trip however when I called ITC Kohenur they said they haven’t received any booking from make my trip on my behalf. I want make my trip to work with ITC Kohenur hotel Hyderabad and get my hotel booking confirmed at the earliest
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MakeMyTrip India customer support has been notified about the posted complaint.
Jan 29, 2021
Updated by RidhimaPlah
I got the confirmation it is confirmed now from Hotel
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