[Resolved]  MakeMyTrip India — hotel booking overcharging by mmt

Address:	Mumbai City, Maharashtra, 400021
Website:	makemytrip

Dear sir,

I booked a room through mmt at sterling suites marathahalli bengaluru and paid the full amount of rs 5991 in advance. Details below.
On checking in i realised that i had been completely duped. The room and the hotel was third rate in a remote location.
On inquiring with the reception that this was not what i had been promised and asking for the rack rate i was shocked to learn that the same room was being sold by other websites at around rs 3500 (All inc) while i had paid rs 5991. They refused to give me the hotel tariff card and said i should complain to mmt only.
The reception told me very rudely that they are not charging this amount but make my trip are the ones overcharging.
This is cheating and not acceptable. Please register this complaint of mine.
Regards,
Sunil shirole
(Sunil. [protected]@yencapital.com)

Ticket
Pnr: [protected] booking id: nh[protected]

Your booking at sterling suites - marathahalli is confirmed!
Check-in starts on 10 oct 2018, 12:00 pm. (Booking date: 09 oct 2018 10:31 pm)
Tick full amount of inr 5991 has already been paid.