[Resolved] MakeMyTrip India — hotel bookings | |||||
Booked 2 rooms for 2 nights for 4 adults and an infant in a 4 * hotel in haridwar from 27.12.'17 and received very bad rooms with poor condition of towels, bedsheets etc. No hot water which was a necessary during chilling cold weather. Renovation in the hotel apart from road conditions and dumping of materials during night time. Unable to close windows. A totally unacceptable. Earlier than this 2 rooms for 2 nights in puri faced a similar situation and were promised refund which didn't happen in more than last one year. Booked a 5* hotel advertised by make my trip in udupi samanvay boutique but after checking in for 3 nights found out from hotel was classified as 3*. Make my trip assurance is just a gimmick but in reality cheating. Was this information helpful? | |||||
Mar 3, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jan 31, 2018 MakeMyTrip India Customer Care's response Dear hemdevfirt, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - Booking id or E-mail id/mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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bus operator was canceled bus . but after complaint also MMT not return my money.