[Resolved]  MakeMyTrip India — hotel bvn grand (oyo hotel in tirupati)

Address:

Chittoor, Andhra Pradesh

First we came a few hours early before check in time as our train arrived. They charged us 200 for early check in (Just below 1/4 of total price) even though we said we would check out almost half day early.

We were given room with dusty and sticky floors and cupboards, cobwebs on the bed and general uncleanliness. The ac was hardly better than a cooler without the water cooling fixture. The room itself was tiny. When we complained first we were told all rooms are like that, but the pictures in the website show differently and why take extra money for a larger room designation. This is just plain cheating. Our so called free wifi did not have any signal within room. The phone to call for room service and reception was broken so every complaint trip had to be made physically.

I am not expecting lots of features or amenities. I knew i was booking a budget hotel, but didn’t know it was one that couldn’t even provide what it said it would and would be blatantly lying on the website.

Won’t be ever coming back here or booking another oyo hotel again.