MakeMyTrip India — Hotel category

Address:

New Delhi

For my booking ID NL[protected], I had categorically requested 4 star hotel where I had been given Hotel Trans international .

This is literally 2 star hotel as per below

Rooms are not up to standards
Linen not provided. Upon asking for hand towel - was given paper tissues
Toilet roll given felt like used
Toilet seat has marks on it
No complimentary water tea and coffee in room
No facial tissues in room
No hair dryer amd iron
Towels not provided
Extra bed request where the blanket was alll with stain and cover was broken
Fan is making noise
AC isn’t working peoperty
Lifts in hotel isn’t working

And this is 4 star hotel

Felt like inhave been ripped by saying this is 4star accomodation

I need my money back extremely disappointed with the facility and even suggestion by MMT