[Resolved] MakeMyTrip India — Hotel confirmed and now asking change the hotel

Kwanchai

Address:	Gurgaon, Haryana, 122016
Website:	www.makemytrip.com

I booked the hotel ibis style mangga dua jakarta and i got confirmed email and hotel voucher that my booking has been confirmed. After one day i got email from your staff mr. Rajan yogee that makemytrip couldn't conformed my booking and they want to give me the another alternative hotel. But i don;t want that hotel. I want the same hotel and don't want to change it.
I already confirmation number and hotel voucher if you don't give me the same hotel.

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Aug 7, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Kwanchai

We have reason to believe your concern has been resolved as this concern of yours appears to be more than 25 days old. If just in case your issue still stands unresolved then contact our call center (toll free number[protected] From MTNL/BSNL phones or[protected] All other major operators)

Assuring you best of our services.

Team-MakeMyTrip Care