MakeMyTrip India — hotel didn't confirm the room : reference id[protected]

Address:

560048

I have booked a hotel (Booking id - nh[protected] from your site and it's been confirmed in the mmt website. However, the hotel guy called me and informed the rooms were already sold out and asking me to cancel. Since this is a non-refundable booking i can't cancel.

Can you please confirm if the rooms are actually available? I don't want to go till the hotel and call you guys if the rooms are not available.

I am asking this since 7th december and every time i get the reply its been with the concerned team and i will be contacted within 6 hrs or 24 hrs which never happened till date.

If the rooms are not available, let me know the other hotel options on the given date, else cancel my booking and refund my money.