[Resolved] MakeMyTrip India — Hotel neelam raj, nainital | |||
The hotel neelam raj in nainital was sold at rs 3200 and with discount we paid rs 5700 for 3 nights. The hotel was so dirty that we could not stay there and checked out. Now make my trip is not ready to give refund. Thr hotel neela. Raj is available for rs 1100 and not 3200 as projected on their site. They dont have a email for customer complains even. Was this information helpful? | |||
Jul 11, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 10, 2017 MakeMyTrip India Customer Care's response Dear Shubha Bali, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Booking ID or • Correct Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||
Add a Comment | |||
39%
Complaints
8078
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment